Walk-up service is available but a guide cannot be guaranteed. To guarantee a guide, make a reservation ahead of time. Please note: Tours booked online but after business hours are NOT booked the same day, please be aware of this when you make a reservation.
Guide bookings usually take no longer than forty eight hours to arrange. Payment in full is required once a tour has been scheduled and confirmed with you. Our cancellation policy allows for a full refund with up to twenty four hours notice. Guide bookings usually take no longer than forty eight hours to arrange but some require more scheduling time. Please schedule your tour as early as you know the date and time of the tour you requested and we will find a tour guide available to fit your schedule.
Specific Tour Guide Requests should be made in the "Comments" block during checkout
Payment in full is required once a tour has been scheduled and we have sent a confirmation to you via email.(Phone calls are made in situations when email is unreachable)
Our cancellation policy allows for a full tour refund if we are notified at least twenty four hours prior to tour start time,by phone, during business hours (8:30 am to 5:00 pm EST). No shows will be charged in full except for park entrance fee.
If a tour group arrives more than 30 minutes after the scheduled start time, the tour guide may choose to leave. If this occurs, there will not be a refund.
Extended tours are charged by each additional half-hour.
To book an extended tour (three hours or longer), please request how long a tour you wish to have in the "Comments" section on the order form.
Tour Prices:
1-10 people: $75 per 2 1/2 hour
11-29 people: $120 per 2 1/2 hour
30+ people: $150 per 2 1/2 hour
Fees for additional time past the 2.5 hour tour:
1-10 people: $ 10 per 1/2 hour
11-29 people: $ 20 per 1/2 hour
30+ people: $ 30 per 1/2 hour
Day Rates*:
1-10 people, 6 hours: $200
1-10 people, 8 hours: $250
11+ people, 6 hours: $300
11+ people, 8 hours: $350
*Any tour that is longer than 4 hours will be charged based on a Day Rate.